Privacy Policy

The Esplanade Co Ltd ("ESPLANADE") recognizes that your personal privacy is very important to you and is committed to protecting the personal information that you provide to us, consistent with all applicable data protection requirements and standards.

Our Privacy Policy is designed with you in mind, and it is integral that you read this Privacy Policy and have a comprehensive understanding of our information collection and usage practices, as well as full confidence that ultimately, you have control of your personal information provided to ESPLANADE. If you have any questions or concerns about this Privacy Policy or the way this website deals or has dealt with your personal information, please contact us at 1 Esplanade Drive Singapore 038981, email : corporate@esplanade.com.

Please note that your use of this ESPLANADE website as well as all ESPLANADE microsites (“Our Websites”) is conditional upon the following:

1) If you register on Our Websites, download any materials or conduct any other transaction, you agree that we are entitled to collect all information on or about you as may be necessary to provide you with the services you have requested, and you agree that this information may be disclosed to our service partners (who may be third parties) for such purposes. In particular, we may request that you provide certain identity, contact, financial and other personal information about yourself. We will only collect personal information about you that we consider necessary in order to provide you with the services you have requested. Such personal information that you disclose to us may be used to create a database record about you in order to assist us in providing services to you, as well as for purposes of our normal business operations. Such purposes include but are not limited to troubleshooting, promoting trust and security, collecting fees owed to us, measuring promotional effectiveness, conducting internal research on our users in order to improve user experience with us, and such other purposes as may be notified to you at the time of collection of your information. Other than for the abovementioned purposes or save where required by law, we will not use any of the personal information you provide to us or disclose any of your personal information to any third party without your express consent. You are free to decline to provide any of the information when requested to do so, but if you decline to provide any information requested by us, we may not be able to offer you the services you require.

2) By providing us with your contact information, you expressly agree that we can contact you with information about products and services which may be of interest to you (unless you have stated you do not wish to receive these communications). You may opt out of receiving communications from us or our partners by contacting us at 1 Esplanade Drive Singapore 038981 or email : corporate@esplanade.com.

3) If you visit, use or access Our Websites, you agree for us to use data collection devices or methods such as “cookies” on your browser, unless you take the necessary steps to decline and to remove them. "Cookies" are small files that are created by the site and placed on your hard drive that stores relevant information about you - for example your favourite events and programs, and can help us provide to you information that is targeted to your interests - for example, relevant RSS feeds. You are always free to decline our cookies (if your browser permits you to do so), but if you do so you may not be able to use certain features that are only available through the use of a "cookie". Most of the cookies used are "session cookies", meaning that they are automatically deleted from your hard drive once you have exited from the browser.

4) While ESPLANADE will take reasonable procedural and technical steps in compliance with industry standard practices to protect your privacy and personal information against loss, theft, abuse or any unauthorized access by any third party, we do not warrant in any way that your personal information is or will be safeguarded against loss, theft, abuse, or any unauthorized access by any third party and hereby disclaim any responsibility directly or indirectly arising out of or in connection with loss, theft, abuse, or any unauthorized access of any personal information provided to us. 5) Your continued use of Our Websites indicates your agreement with any future changes in the ESPLANADE Privacy Policy which may be made by us from time to time.



Terms and Conditions of Service

Your use of this ESPLANADE website as well as all ESPLANADE microsites (“Our Websites”) is expressly conditioned on your acceptance of The Esplanade Co Ltd’s ("ESPLANADE") Terms and Conditions of Service (“Terms and Conditions”). The Terms and Conditions apply to the use of the services on or access to the services available through Our Websites. By using Our Websites, you unconditionally agree and accept to be legally bound by the Terms and Conditions. If you do not agree with any part of the Terms and Conditions, you must not, or must cease to, use the services on and cease to access any of the services available through Our Websites.

Certain products and services have their own specific governing terms and conditions which shall apply in addition to the Terms and Conditions. These specific terms and conditions shall include any terms and conditions found on your screens and when using any part of Our Websites. In the event of any inconsistency between the specific terms and conditions and the Terms and Conditions, the specific terms and conditions shall prevail in relation to the product or service in question.

1.Ownership

ESPLANADE is the operator of this site. Our Websites, and each of its respective modules, together with the arrangement and compilation of the content found on Our Websites, are the copyrighted property of ESPLANADE and/or its various third party providers and distributors and which is licensed to ESPLANADE. Much of the content found on Our Websites is owned by third party providers and distributors, though certain data is the copyrighted work of ESPLANADE and other information providers.

In addition, the trademarks, logos and service marks displayed on Our Websites (collectively, the "ESPLANADE Trademarks") are registered and common law Trademarks of ESPLANADE, its affiliates, and various third parties, and are protected by statute as well as common law.

Nothing contained on Our Websites should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the content on Our Websites or Trademarks without the prior written permission of ESPLANADE, or such other party that may own the content on the site or the ESPLANADE Trademarks.

ESPLANADE grants you a limited, non-exclusive, non-transferable right to use Our Websites in accordance with the Terms and Conditions. You agree that you:

A) shall only use Our Websites to make legitimate reservations or purchases and shall not use Our Websites for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.

B) shall not employ misleading email addresses or falsify information in the header, footer, return path, or any part of any communication, including emails, transmitted through Our Websites.

C) shall not copy, reproduce, republish, upload, post, transmit distribute or otherwise communicate to the public any of the content provided in Our Websites, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, without the prior written permission of ESPLANADE, ESPLANADE and/or its third party providers and distributors, except that you may download, display and print the materials presented on Our Websites for your personal, non-commercial use only.

D) shall not alter, modify, translate, decompile, adapt, disassemble, reverse engineer or create derivative works from any content or component from Our Websites without the prior written permission of ESPLANADE, ESPLANADE and/or its third party providers and distributors.

E) shall not use any "robot," "spider", "crawler" or other automated device, or a program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on Our Websites, in any case without the prior written permission of ESPLANADE and/or its third party providers and distributors.

F) shall not transmit or otherwise transfer any web pages, data or content found on Our Websites to any other computer, server, web site, or other medium for mass distribution or for use in any commercial enterprise. The use of such materials on any other web site or in any environment of networked computers is prohibited.

G) shall not post or transmit any information which (i) infringes the rights of others or violates their privacy or publicity rights, (ii) is protected by copyright, trademark or other proprietary right, unless with the express written permission of the owner of such right, (iii) contains a virus, bug, worm , time bomb, trojan horse, trap door or other harmful item, (iv) is used to unlawfully collude against another person in restraint of trade or competition, or (v) creates any liability on ESPLANADE or causes ESPLANADE to lose (in whole or in part) the services of our internet service providers or other suppliers.

You agree that you shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other loss or harm resulting from your use of Our Websites.

2. Registration

Use of Our Websites may require you to register and provide certain personal information. You may choose not to provide any personal information, but if you decline to provide any mandatory information required, you may not be able to complete the registration process.

In consideration of ESPLANADE permitting you to use the site, in registering and providing such personal information, you represent and warrant that: (a) the information about yourself is true, accurate, current, and complete (apart from optional items) as required by various registration forms on the site (the "Registration Data") and (b) you will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or if ESPLANADE has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ESPLANADE has the right to suspend or terminate your account and refuse any and all current or future access to and use of Our Websites.

Upon registering, you will receive a password and user ID. You agree to be responsible for maintaining the confidentiality of the password and user ID, and to accept full responsibility for all activities that occur under your password or user ID. You may only maintain one user ID and password at any one time and may not use multiple user IDs or passwords. You are required to use your password for your own use only and not to permit others to use your password. You agree to (a) immediately notify ESPLANADE of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. ESPLANADE cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.

3. Privacy

You have read ESPLANADE's Privacy Policy, the terms of which are incorporated herein and which are an integral part of the Terms and Conditions, and you agree that the terms of such policy are reasonable.

You consent to the use and processing of your Registration Data and other personally identifiable user information by ESPLANADE and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in ESPLANADE's Privacy Policy. You acknowledge and agree that the technical processing of Our Websites and the transmission of transaction messages relating to the products and services on Our Websites may involve (a) transmissions of your Registration Data and other data collected and maintained by ESPLANADE with regard to you, over various networks and to various countries; and (b) changes to conform and adapt your Registration Data and other data collected and maintained by ESPLANADE with regard to you to technical requirements of connecting networks or devices.

ESPLANADE shall not be held responsible for events arising from third parties gaining unauthorised access to such data.

4. Age & Responsibility

If you use Our Websites, you represent that you are of sufficient legal age to use Our Websites and to create binding legal obligations for any liability you may incur as a result of the use of Our Websites and of activities that occur under your account or password. You understand and represent that you are and are capable of being legally responsible for all uses of Our Websites by you and those using your login information.

5. Disclaimer

The information and materials contained in Our Websites, including text, graphics, links or other items - are provided "As is", "As available". No warranty of any kind (implied, express or statutory) is given in conjunction with the information and materials contained herein including but not limited to accuracy, adequacy or completeness; non-infringement of third party rights; title; merchantability; fitness for a particular purpose and freedom from computer virus. ESPLANADE expressly disclaims liability for any loss or damage arising out of or in connection with the reliance on, use of or inability to access such information and materials.

Links to third party websites contained in Our Websites are provided for your convenience only, and not for the purposes of making any endorsement or recommendation thereof. ESPLANADE does not warrant and is not responsible for the content, privacy policy or practices of websites that you access through links which are contained in Our Websites.